Privacy Policy

We collect the details you provide at signup, such as your name, email and company, along with authentication data needed to secure your account. We also process operational data including SIP registrations, call detail records, balances and top-up transactions.

Data is used to operate the services: provisioning extensions and numbers, routing and rating calls, applying balance top-ups, detecting fraud and abuse, and providing support. Call detail records are used for billing, quality monitoring and your own reporting inside the portal.

When you top up with cryptocurrency, we process the deposit details required to match the payment to your account, such as the expected amount and network confirmation. We do not take custody of your wallet or private keys.

We share data with upstream carriers and infrastructure providers only as needed to deliver and route your calls, and with service providers that help us operate the platform. We do not sell your personal data.

We retain account and call detail records for as long as your account is active and as required to meet legal, regulatory and billing obligations, after which data is deleted or anonymized.

We apply administrative and technical safeguards to protect your data, including access controls and encrypted transport. No system is perfectly secure, so we encourage you to use strong, unique credentials.

You can review and update your account information in the portal. For requests relating to your personal data, contact us at [email protected].