Terms of Service
Last updated August 2026
These terms govern your use of TradeaDial services, including wholesale voice termination, cloud PBX, DID and toll-free numbering, call tracking and account billing. By creating an account you agree to the terms below.
1. Accounts and eligibility
You must provide accurate registration details and keep your credentials secure. You are responsible for all activity that occurs under your account, including any SIP extensions and sub-accounts you create.
2. Prepaid balance and billing
Services are prepaid. Calls are charged per second against your available balance at the rates published in your portal. If your balance is exhausted, outbound calling may be suspended until you top up.
Top-ups may be made using supported conventional methods and cryptocurrencies, including Bitcoin and USDT. Cryptocurrency credits are applied once the relevant network confirms your transaction.
3. Acceptable use
You agree not to use the services for fraudulent, abusive or unlawful traffic, including illegal robocalling, caller-ID spoofing intended to deceive, or any activity that violates applicable telecommunications regulations in the jurisdictions you originate or terminate calls.
We operate fraud controls, including retry throttling and blocked caller-ID lists, and may suspend traffic that triggers them to protect the platform and other customers.
4. Numbers and porting
DID and toll-free numbers are provided subject to availability and the rules of the relevant numbering authority. Numbers may carry regulatory requirements, and misuse may result in reclamation.
5. Service availability
We work to keep services available and performant but do not guarantee uninterrupted operation. Routing quality depends in part on upstream carriers and networks outside our control.
6. Suspension and termination
We may suspend or terminate accounts that breach these terms, present a fraud or security risk, or carry traffic that endangers the platform. You may close your account at any time.
7. Changes to these terms
We may update these terms from time to time. Material changes will be reflected by the updated date above and, where appropriate, communicated through the portal.
8. Contact
Questions about these terms can be sent to [email protected].